Privacy policy


Thank you for visiting our website When using our website, please read the terms of the Privacy Policy. The agreement on the processing of personal data is an integral part of this Privacy Policy.

Personal Data means any information that identifies you or can reasonably be used to identify You.


This Website is managed and maintained by "Intopia OU". The support e-mail address of the site is We are also the controller of your personal data.

These Terms of Privacy Policy may change at our discretion, so we recommend that you check to see if any changes have been made to this Privacy Policy.

To the extent applicable, both Parties (User/Client and Company) shall comply with the relevant laws relating to the protection of Personal Data including but not limited to the General Data Protection Regulation 2016/679 (Data Protection Legislation), Federal Law of the RF № 152-FZ "On Personal Data" of 27.07.2006 and other legal acts regulating this area of responsibility.
The protection of your personal information is our priority. This privacy statement governs the collection and use of personal information. For the purposes of this Privacy Policy, unless otherwise stated, by using, you agree to the data practices described in this statement.

When you start using the services of the Company's website you automatically agree with the terms of this privacy policy and give your unconditional consent to the processing of your personal data. This consent is confirmed by activation of the corresponding symbol "✓". If You do not click (activate) the symbol "✓", consent will not be obtained and You will not be able to use the services provided by our Company.

1.1. The Company is committed to keeping Your information secure and managing it in accordance with our legal responsibilities under privacy and data protection laws where we operate. The Company uses your Personal Information only in accordance with this Privacy Policy and Applicable Law (which is Estonian Law regulation). Any terms not defined in this Privacy Policy are defined in the Terms of Use. The Company may also collect anonymous demographic information, which is not unique to You.

1.2. We do not collect any personal information about You unless You voluntarily provide it to us. However, You may be required to provide certain personal information to us when You elect to use certain products or services available on the Site. These may include:
- registering for an account on our Site;
- signing up for special offers from selected third parties;
- sending us an email message;

To wit, we will use Your information for, but not limited to, communicating with You in relation to services and/or products You have requested from us. We also may gather additional personal or non-personal information in the future.

1.3. This Privacy Policy applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared. What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.

You can access our website home page and browse our site without disclosing your personal data.


2.1. By using the Site and the Service you are deemed to have read and understood this Privacy Policy. The Company reserves the right to update this Privacy Policy at any time by posting an updated version on the Site and you are deemed to have read and understood the current version each time you use the Site. We encourage you to periodically review this page for the latest information on our privacy practices.


3.1. The Company may share data with trusted partners to help perform statistical analyses, send You email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using personal information except to provide these services to the Company, and they are required to maintain the confidentiality of Your information.

3.2. The Company may disclose Your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:
(a) conform to the edicts of the law or comply with legal process served on the site;
(b) protect and defend the rights or property of the Company and/or;
(c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.

Personal data held by us may be transferred to:
• Other Companies member firms;
We may share personal data with other Company member firms (affiliated company) where necessary for administrative purposes and to provide professional services to our clients (e.g. when providing services involving advice from Company member firms in different territories).
• Third parties that provide applications/functionality, data processing or IT services to the Company;
• Banks and payment providers – to authorise and complete payment transactions;
• Third party identity checking or credit reference agencies – for the purposes of identity checking and bank account verification;
• Organizations within the payment card industry to help prevent online fraud;

3.3. We use third parties to support us in providing our services and to help provide, run and manage our internal IT systems. For example:
- providers of information technology, cloud-based software as a service providers, identity management, website hosting and management, data analysis, data back-up, security and storage services. The servers powering and facilitating that cloud infrastructure are located in secure data centers around the world, and personal data may be stored in any one of them;
- Third parties that otherwise assist us in providing goods, services or information;
- Auditors, lawyers and other professional advisers.

3.4. The Company may keep track of the websites and pages our users, in order to determine what services are the most popular. This data is used to deliver customized content and advertising within Company to customers whose behavior indicates that they are interested in a particular subject area.

3.5. Information about Your computer and software may be automatically collected by the Company. This information can include Your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Companies website.

3.6. If the Company participates in the merger, acquisition or sale of all or part of its assets, your Personal Information will be transferred to the relevant party.

3.7. When we provide Personal Information to these third parties, it is possible that this will involve transferring your Personal Information to countries outside the European Economic Area ("EEA"). Where this is the case, we will ensure that there are measures in place so that your Personal Information has an adequate level of protection.


4.1. Personal data is any information that can be linked to a person. This includes identity data such as:
• surname, first name, patronymic of the User;
• date of birth of the User
• gender of the User
• postal address of the User
• contact phone of the User
• e-mail address
• place of residence of the User (if necessary)
• photo (if necessary).
• passport details and scan-copies of the User personal documents;
• card payment information;
• operations performed at a branch;
• agreements you have entered into;
• information we obtain about You in your communication with our Consultation Center.

4.2. The data we collect depends on the services You use. We may collect information such as name, identification code, date of birth or preferred language of communication, KYC documentation, including but not limited to, amendments and revisions and updates as these are deemed necessary, from time to time, for the provision of the services. Personal data is also data acquired from 3rd parties such as public registries, for example the Register of Economic Activity, Сommercial Register, etc. You can control what data you want to share with us. Your personal data will be stored no longer than necessary for the purpose of the processing activity.

4.3. We collect Your basic payment information and we may also ask you to confirm your home address. When you create an Account on our website for the purpose of listing a Project, we may ask, among other things, for your name, email address, postal address, phone number, bank account details. You may decline to provide us with your Personal Information, but this may prevent you from using certain services.

4.4. We keep your data only for as long as it is needed for the purpose for which your data were registered and used. For example: In accordance with the Law on the Prevention of Money Laundering and Terrorist Financing we may store copies of the identity documents of the customer, the identity data of the beneficial owner, the identity data of the beneficiary, direct video streaming/direct video broadcasting recordings, other data received at the time of establishing the identity of the customer and account and/or agreement documentation (originals of the documents) for eight years from the date of termination of transactions or business relationships with the customer, and the period may be prolonged for up to additional two years.


5.1. You can obtain insight into the personal data we registered and use, where it comes from and what we use it for. You can obtain information about for how long we store your data and about who receives data about you, to the extent that we disclose data. Your right of access may, however, be restricted by legislation, protection of other persons’ privacy and consideration for our business and practices. Our know-how, business secrets as well as internal assessments and material may also be exempt from the right of insight.

5.2. If the data is incorrect, incomplete or irrelevant, you are entitled to have the data corrected or erased with the restrictions that follow from existing legislation and rights to process data. These rights are known as the "right to rectification", "right to erasure" or "right to be forgotten".

5.3. If you believe that the data we have registered about you is incorrect, or if you have objected to the use of the data, you may demand that we restrict the use of these data to storage. Use will only be restricted to storage until the correctness of the data can be established, or it can be checked whether our legitimate interests outweigh your interests.

5.4. If we use data based on your consent or as a result of an agreement, and the data processing is automated, you have a right to receive a copy of the data you have provided in an electronic machine-readable format.

6.1. You are always welcome to contact us if you have questions about your privacy rights and how we register and use personal data. You can contact our Data Protection Officer by writing to the: e-mail:


7.1. You can withdraw your consent to disclose data that requires your consent at any given time. To withdraw consent to our processing of your personal data please email us at or, to stop receiving an email from a Company marketing list, please click on the unsubscribe link in the relevant email received from our Company.


8.1. We invest significant resources to protect your Personal Information from loss, misuse, unauthorised access, modification or disclosure. However, no internet-based site can be 100% secure and we cannot be held responsible for unauthorised or unintended access that is beyond our control.

8.2. While we use encryption to protect sensitive information transmitted online, we also protect your information off-line. Only employees who need the information to perform a specific job (for example, lawyers, compliance department, etc.) are granted access to personally identifiable information.


9.1. Please forward any questions about this policy or how we process your personal information to the Risk Control and Security Department using the mail and email addresses below. If you wish to contact us, please email us at

Your Consent Statement: Yes, I have read the text above and consent to the storage and use of personal data in accordance with the updated Company Privacy Policy.